Transforming A Big Four Consultancy’s Operations Across 19 Countries

The Central European operation of a Big Four consultancy, spanning 19 countries, was facing significant operational challenges. Relying on a legacy Professional Services Automation (PSA) platform, the client was challenged with inconsistent business processes and procedures across different regions.

Integrating a PSA across a leading UK-based Pension Administration Provider

Case studies The Challenge A leading UK-based provider of pension administration, with a robust clientele and a significant workforce post-acquisition, sought to swiftly integrate a recently acquired actuarial consulting firm into their operations. The acquisition was a strategic move aimed at enhancing their service offerings and expanding their business reach. The client envisioned migrating the […]

Improving Operations of a Global Technology Solutions Company

Case studies The Challenge A Global Technology solutions company – based in 19 countries in Europe – faced significant challenges in its European Professional Services operation. The organisation struggled with inconsistent business processes and practices across different regions, hindering overall business performance. Moreover, they lacked comparable performance data and Key Performance Indicators (KPIs), hampering their […]