We significantly improved the business performance of a global technology firm’s European professional services arm. They came to us because of our experience driving change in multi-national consultancies.
Based in 19 countries, they were being held back by inconsistent practices across locations and a lack of comparable performance data. In addition, having introduced Kimble’s professional services automation (PSA) two years previously they weren’t making the most of its capabilities.
We addressed these challenges by assessing every aspect of the existing operating model and measuring it against best practice benchmarks. We identified opportunities, came up with a plan and implemented it successfully, including providing unique insight on how to use their PSA more effectively.
If you want an experienced outside perspective to help boost the efficiency and performance of your consultancy, get in touch to find out how we can help.Contact Us