Case studies
Optimising Operations for a Strategic Management Consultancy
The Challenge
A fast-growing, disruptive consultancy based in the UK and Netherlands sought to standardise and industrialise their business processes. The company’s partners aimed to support future growth and enhance efficiency, focusing on improving scheduling of their talent pool, client billing, Associate self-billing, and time & expense capture. To do this effectively, they needed to implement a Professional Services Automation (PSA) solution to streamline these critical operations.
The Solution
We partnered with the company to address their challenges. Leveraging our expertise and experience, we collaborated with Kimble (now Kantata) to deploy a comprehensive PSA solution. We brought forth a proven methodology and toolset, ensuring an efficient and successful 6-month implementation project. The process encompassed a foundation assessment, iterative sprints, integration, data migration, and post go-live adoption support. Crucially, our deep understanding of the client’s business, operating ethos, and values played a central role in the success of the project.
The Result
Through collaborative efforts, the consultancy achieved significant improvements in its operations. The implemented PSA solution standardised and industrialised their business processes, paving the way for future growth. The company experienced heightened efficiency and productivity, enabling them to better meet client demands while maintaining a competitive edge in the market. Garwood’s strategic guidance and expertise not only facilitated a successful implementation but also positioned the consultancy for sustained success and scalability in the future.
