Nick has over 20 years of consulting experience and is an expert in helping businesses use professional services automation (PSA) systems to improve operations, increase profitability and grow. His sector expertise includes business services, financial services, utilities and education.
His career spans a broad range of roles, including business analyst, project manager, service manager, delivery manager and account manager. That broad experience gives him a deep understanding of all aspects of professional services operations.
He’s an advocate for innovation in professional services and enjoys working with clients on improving business performance through technology.
Career highlights include:
- Responsible for a major account P&L, managing £95M in annual revenue across 100+ active engagements delivered by 800 consultants.
- Extensive experience in professional services operations, governance and commercial management.
- A champion of PSA solutions, helping firms streamline their service delivery and improve profitability.